Li9 Success Stories in Driving Digital Transformation
Li9 works with customers to identify technology challenges and develop solutions that provide technology success and true business value.
Li9’s Approach to Customer Success
To insure that our solutions meet customer expectations and achieve desired business value, Li9 leverages best-practice project management that includes at least:
Maintaining confidentiality and transparency is essential with Li9 projects. Li9 treats all project-related information as confidential and provides designated customer stakeholders with access to this information throughout the project.
Clearly Defined Outcome, Scope, and Deliverables
A well-defined project scope and outcomes are fundamental to successful project. Li9 works closely with customers to clearly understand their expectations and deliverables. Defining and documenting all expected project milestones and timelines are key.
Each Li9 project includes project management from initiation to completion to ensure the project is on time and budget with clear communication between Li9 and our customers.
Every project is subject to changes, and managing these changes effectively is crucial for the project’s success. Requested changes are reviewed with customer stakeholders and Li9 project team with agreed affect on scope and timeline, and costs.
Li9 projects include an agreed upon customer acceptance process to ensure that our customer’s expectations for the project deliverables and timelines are met before the project is considered complete and successful.